Mawadda

Safety

Child Safety Standards

Qordova Inc. for the Mawadda app. Effective 26 June 2026.

Last updated 29 September 2026

On this page
  1. 1. Our commitment
  2. 2. How the app protects children
  3. 3. Reporting concerns
  4. 4. Response and action
  5. 5. Compliance with law
  6. 6. Point of contact

1. Our commitment

Mawadda is committed to providing a safe environment for all users and complies with all applicable laws relating to the protection of minors. Mawadda has zero tolerance for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM).

Mawadda is designed for adult Muslim couples, after the nikah or on the way to it. The Terms of Service require every user to be 18 or older, and the store listings are adult rated: 17+ on the App Store and 18+ on Google Play. We do not knowingly collect personal information from anyone under the age of 18.

2. How Mawadda is designed to protect children

  • Age-gated audience. Mawadda is intended for users 18 and older. The Google Play listing declares an 18 and over target audience, and the App Store listing carries Apple's adult rating.
  • No public discovery. Mawadda has no public profiles, no matching algorithm, no friend search, and no stranger-to-stranger interaction. Users connect only with their own spouse via a private 6-character pairing code that they exchange in person or through trusted channels outside the app.
  • One-to-one private context. All user-generated content, including answers, voice notes, photos, saved places and game data, is shared exclusively between two paired partners. There is no public feed, no group chat, and no broadcast surface where content could be exposed to a wider audience.
  • No content discovery for non-paired users. Even within Mawadda, a user can never view content from anyone other than their own paired partner.

3. Reporting concerns

Users and the public can report any child safety concern in two ways:

  • In the app. Open the Profile tab and tap Report a concern under Support & privacy. This opens an email to us with your account reference already filled in, so we can find the account without you having to look anything up. A person reads every one of these. Nothing you send is shared with your partner.
  • By email. Anyone, with or without an account, can write directly to info@mawadda.app.

4. Response and action

  • Triage. Every report is read by a person at Mawadda within 72 hours of receipt.
  • Enforcement. Confirmed violations result in immediate account termination, content deletion, and termination of any pairing associated with the offending account.
  • Reporting to authorities. When Mawadda becomes aware of apparent CSAM, we report to the National Center for Missing & Exploited Children (NCMEC) in compliance with 18 U.S.C. § 2258A. We also cooperate with equivalent reporting obligations in other jurisdictions where applicable.
  • Cooperation with law enforcement. Mawadda will provide non-content account information (such as account creation timestamps and last-known sign-in information) in response to valid legal process from law enforcement.

5. Compliance with applicable law

Mawadda complies with all applicable child safety laws, including but not limited to:

  • The U.S. PROTECT Act
  • The U.S. Children's Online Privacy Protection Act (COPPA), applied through our 18+ age targeting
  • 18 U.S.C. § 2258A reporting requirements to NCMEC
  • The EU Digital Services Act provisions on the protection of minors
  • The UK Online Safety Act

6. Designated point of contact

For all child safety inquiries, including requests from law enforcement and regulatory authorities, contact:

Qordova Inc., Manitoba, Canada
Email: info@mawadda.app

Also see our Privacy Policy and Terms of Service.